Shipping Policy

Shipping Policy

At Sophia-Jewelry, we aim to make your ordering and delivery experience as smooth and transparent as possible.

Processing & Delivery Times

  • Once an order is placed, we require 1–3 business days to process it.

  • Orders placed during weekdays are typically processed within 1 business day.

  • Orders placed on Friday evenings, weekends, or holidays may take slightly longer.

  • After processing, your order will be dispatched. Standard delivery takes on average 8–14 business days.

  • Please note: Delivery times are estimates and may vary due to external factors such as postal delays or peak periods.

How to Place an Order

  1. Visit the product page and click “Add to Cart”.

  2. Double-check that you have selected the correct product variants.

  3. Click “Proceed to Checkout.”

  4. On the information page, enter your full and correct shipping details.

  5. Click “Continue to Shipping” to review your details.

  6. All shipments are 100% free of charge – Sophia-Jewelry covers all shipping and delivery costs for our customers.

  7. Continue to the Payment Page and select your preferred method:

    • Credit Card (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Sofort (Immediate transfer)
      All payment methods are SSL-encrypted, ensuring your transaction is completely secure.

  8. Click “Complete Order” to finalize your purchase. You will then be redirected to your chosen payment provider to complete the payment.

If you experience any issues during checkout, please contact us at info@sophia-jewelry.com

Shipping Costs

We believe in fair and transparent shopping. That’s why shipping is always free—no minimum order required.

Shipping Your Order

We know you’re excited to enjoy your new style or accessory, so we do everything possible to get your order to you quickly.
To keep our prices fair and reduce unnecessary environmental impact, we often ship in consolidated batches once we reach our minimum order quantity.

Thank you for supporting a more sustainable way of shopping 🌱

Important Notice

Due to high demand and global logistics challenges, including the effects of the COVID-19 pandemic, occasional delays may occur.
We appreciate your patience and assure you that we’re doing our best to deliver your order as quickly as possible.

Need Your Order Urgently?

If you would like your order to be dispatched today, please email us at info@sophia-jewelry.com. Our service team will be happy to assist you with the best solution.